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expertcloud is a virtual customer care center working with 300 home office freelancer agents worldwide. Our office in Berlin, which currently constists of 16 permanent employees and two dogs, manages the network and develops new ideas continously.
In order to support our freelancer network we are currently looking for a Customer Service Agent as freelancer working in the home office - Danish-speaker on a native level and English or German fluent.
Your tasks as a customer care agent working for an onlineshop for lighting:
- Customer care, consultation and support via chat, e-mail and phone (Inbound)
- Handling customer requests
- Checking ordering transactions
- Maintaining customer satisfaction
expertcloud.de is a virtual contact center. You would be part of our community as a freelancer, working around 20-30 hours per week.
Trackunit A/S, Aalborg
You will be joining a strong global team of 30 people in Customer Care. The Sales Support Team is responsible for handling customer requests over phone and e-mail regarding a broad variety of tasks such as service related issues, subscription support and product changes. The main focus however will be on correct and timely invoicing and supporting our global Sales team with the highest level of professionality.
Our key focus is providing a seamless and customer focused experience through empowered employees able to solve any problems and relaying vital knowledge to our Engineering and Product Management teams. Another key area is collaborating and continuously improving processes and tools across a small and flexible yet global organization adapting our standards to customer’s needs.
At the Technical Faculty of IT and Design, Department of Electronic Systems, a position as Part-time Lecturer in Control and Autonomous...
Aalborg Universitet, Aalborg