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Build-A-Bear Workshop Denmark ApS, Copenhagen
The Sales Lead is a role model bear builder that supports the store management team by effectively performing the responsibilities of a Leader on Duty by creating an Experience First® culture and enhancing the customer’s experience while achieving the store sales goals.
The Sales Lead is expected to role model BABW Core values and Experience First® behaviours in all actions and interactions in order to create a positive guest and associate experience.
Ideal candidates for the Sales Lead position will be accountable for the following:
Senior Sales experience with a proven, successful track record in a customer centric business, preferably in specialty retail.
- Drive for results
Experience of supporting the management team in the execution of the short and long term store business plans to drive results
Are you somebody who enjoys working in a fast-paced, people oriented, team centric environment? Do you enjoy a lot of responsibility and thrive when under pressure to solve a problem and deliver results? Are you ambitious and goal oriented, and able to adapt to changing situations easily?
The UMC programme is a year-long intensive retail master class, designed to equip you with the skills to qualify as a Store Manager on successful completion of the programme. You will be learning the Japanese standard of customer service, cleaning and professional organization.
As a team player, you will be working alongside your team during morning and evening shifts, on weekends but also through holiday periods. We believe that to be an effective Store Manager, you have to start with the basics, and earn the confidence of the teams you will later go on to manage.